Test 4


PART 1  Questions 1-10

Complete the form below.

Write ONE WORD AND/OR A NUMBER for each answer.

Customer Satisfaction Survey

 Customer details

 Name : Sophie Bird


 Reasons for travel today: 

 Journey information

 Name of station returning to: 

 Type of ticket purchased: standard  ticket

 Cost of ticket: 5 £ 

 When ticket was purchased: yesterday

 Where ticket was bought:

 Satisfaction with journey

 Most satisfied with: the wifi

 Least satisfied with: the  this morning

 Satisfaction with station facilities

 Most satisfied with: how much  was provided

 Least satisfied with: lack of seats, particularly on the

 Neither satisfied nor dissatisfied with: the 10  available


PART 2   Questions 11-20

Questions 11-16

Label the map below.

Write the correct letter, A-H, next to Questions 11-16.

Croft Valley Park

11 cafe 

12 toilets 

13 formal gardens 

14 outdoor gym 

15 skateboard ramp 

16 wild flowers 


Questions 17 and 18

Choose TWO letters, A-E

What does the speaker say about the adventure playground?

 Children must be supervised

 It costs more in winter.

 Some activities are only for younger children.

 No payment is required.

 It was recently expanded.


Questions 19 and 20

Choose TWO letters, A-E

What does the speaker say about the glass houses?

 A They are closed at weekends

 Volunteers are needed to work there.

 They were badly damaged by fire.

 More moeny is needed to repair some of the glass

 Visitors can see palm trees from tropical regions.


PART 3   Questions 21-30

Questions 21-24

Choose the correct letter, A, B or C

Presentation about refrigeration

21 What did Annie discover from reading about icehouses?

 why they were first created

 how the ice was kept frozen

 where they were located

22 What point does Annie make about refrigeraion in ancient Rome?

 It became a commercial business

 It used snow from nearby

 It took a long time to become popular

23 In connection with modern refrigerators, both Annie and Jack are worried about

 the complexity of the technology

 the fact that some are disposed of irresponsibly

 the large number that quickly break down.

24 What do Jack and Annie agree regarding domestic fridges?

 They are generally good value for money.

 There are plenty of useful variations.

 They are more useful than other domestic appliances.


Questions 25-30

Who is going to do research into each topic?

Write the correct letter, A, B or next to Questions 25-30


 A Annie


 both Annie and Jack


25 the goods that are refrigerated 

26 the effects on health 

27 the impact on food procedures 

28 the impact on cities 

29 refrigerated transport 

30 domestic fridges 


PART 4  Questions 31-40

Complete the notes below

Write ONE WORD ONLY for each answer.

How the Industrial Revolution affected life in Britain

 19th century

  • For the first time, people's possessions were used to measure Britain's 31 
  • Developments in production of goods and in 32  greatly changed lives.



  • The Industrial Revolution would not have happened without the new types of 33  that were used then
  • The leading industry was 34  ( its products became widely available )
  • New 35  made factories necessary and so more people moved into towns.


  • The railways took the place of canals.
  • Because of the new transport:
    • greater access to 36  made people more aware of what they could buy in shops.
    • when shopping, people were not limited to buying 37  goods.


  • The first department stores were opened.
  • The displays of goods were more visible:
    • inside stores because of better 38  
    • outside stores, because 39  were bigger.
  • 40  that was persuasive became much more common.