Test 5


SECTION 1    Question 1-10

Complete the notes below.

Write ONE WORD AND/OR A NUMBER for each answer

Family Excursions

Cruise on a lake


  • Travel on an old 
  • Can take photos of the  that sorround the lake

Farm Visit

  • Children can help feed the sheep 
  • Visit can include a 40-minute ride on a
  • Visitors can walk in the farm's  by the lake
  •  is available at extra cost

Cycling trips

  • Cyclists explore the Back Road
  • A  is provided
  • Only suitable for cyclists who have some
    • -- Bikes can be hired from  (near the Cruise Ship terminal)
  • Cyclists need:
    • -- a repair kit
    • -- food and drink
    • -- a  (can be hired)
  • There are no  or accomodation in the area


  • Total cost for whole family of cruise and farm visit: 10 $


SECTION 2   Questions  11 - 20

Questions 11 - 14

Choose the correct letter, A,B or C.

Talk to new kitchen assistants

11 According to the manager, what do most people like about the job of kitchen assistant?

the variety of work

the friendly atmosphere

the opportunities for promotion

12 The manager is concerned about some of the new staff's


hair styles.


13 The manager says that the day is likely to be busy for kitchen staff because

it is a public holiday

the head chef is absent

the restaurant is almost fully booked.

14 Only kitchen staff who are 18 or older are allowed to use

the waste disposal unit.

the electric mixer

the meat slicer

Questions 15 and 16

Choose TWO letter, A-E.

According to the manager, which TWO things can make the job of kitchen assistant stressful?

They have to follow orders immediately.

The kitchen gets very hot.

They may not be able to take a break.

They have to do overtime.

The work is physically demanding

Questions 17-20

What is the responsibility of each of the following restaurant staff?

Choose FOUR answers from the box and write the correct letter, A-Fnext to Questions 17-20.


training courses

food stocks

first aid


staff discounts



Restaurant staff

17 Joy Parkins 

18 David Field 

19 Dexter Wills 

20 Mike Smith 


SECTION 3   Question 21-30

Questions 21-23

Choose the correct letter, A, B or C.

21 What will be the main topic of Trudie and Stewart's paper?

how public library services are organised in different countries

how changes in society are reflected in public libraries

how the funding of public libraries has changed

22 They agree that one disadvantage of free digitalised books is that

they may take a long time to read.

they can be difficult to read.

they are generally old.

23 Stewart expects that in the future libraries will

maintain their traditional function.

become centres for local communities.

no longer contain any books

Questions 24-30

Complete the notes below.

Write ONE WORD ONLY for each answer.

Study of local library: possible questions

  • whether it has a 24  of its own
  • its policy regarding noise of various kinds
  • how it's affected by laws regarding all aspects of 25 
  • how the design needs to take the 26  of customers into account
  • what 27  is required in case of accidents
  • why a famous person's 28  is located in the library
  • whether it has a 29  of local organisations
  • how it's different from a library in a 30 
SECTION 4   Questions 31-40

Complete the notes below.

Write NO MORE THAN TWO WORDS for each answer.

Four business values

Many business values can result in 31 

Senior managers need to understand and deal with the potential 32  that may result.


During a training course, the speaker was in a team that had to build a 33 

Other teams experienced 34  from trying to collaborate.

The speaker's team wom because they reduced collaboration.

Sales of a 35  were poor because of collabortion.


Hard work may be a bad use of various company 36 

The word 'lazy' in this context refers to people who avoid doing tasks that are 37 


An advertising campaign for a 38  was memorable but failed to boost sales.

Creativity should be used as a response to a particular 39 


According to one study, on average, pioneers had a 40  that was far higher than that of followers

Companies that always aim at excellence may miss opportunities.